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Terms & Conditions

Last updated: December 2024

1. Overview

Welcome to Dream Home Draws, Nigeria's premier property lottery platform. By participating in our draws, you agree to these terms and conditions. Dream Home Draws operates a transparent, secure lottery system where participants can win valuable real estate properties and cash prizes through our regulated platform.

2. Eligibility & Requirements

Age Requirement: Participants must be 18 years or older

Residency: Open to Nigerian residents and citizens worldwide

Verification: Valid government-issued ID and phone verification required

Prohibited Participants:

  • Employees of Dream Home Draws and their immediate family members
  • Individuals with gambling-related restrictions
  • Persons residing in jurisdictions where such activities are prohibited

3. Draw Structure & Prizes

Draw Schedule: Regular draws as announced on the platform

Prize Structure:

  • Grand Prize: Premium real estate properties (₦30M - ₦100M+ value)
  • Secondary Prizes: Cash awards ranging from ₦50,000 to ₦5,000,000
  • Consolation Prizes: Various cash amounts and rewards

Prize Verification: All properties are independently verified and legally documented

4. Ticket Purchase & Payment

Payment Methods: Secure payment via Paystack, bank transfer, or wallet balance

Ticket Pricing: Varies by draw, clearly displayed before purchase

Bulk Discounts: Available for multiple ticket purchases

Refund Policy: No refunds after ticket purchase, except in cases of technical errors

Transaction Security: All payments processed through encrypted, PCI-compliant systems

5. Draw Conduct & Transparency

Random Selection: Winners selected using certified random number generation

Live Draws: Major draws conducted live with independent oversight

Verification Process: All draws subject to independent audit and verification

Result Publication: Winners announced within 48 hours of draw completion

6. Winner Obligations & Prize Claim

Claim Period: Winners have 90 days to claim prizes

Verification Requirements: Valid ID, tax information, and legal documentation

Tax Responsibilities: Winners responsible for applicable taxes and fees

Property Transfer: Legal transfer assistance provided for real estate prizes

Publicity: Winners may be featured in promotional materials (opt-out available)

7. Responsible Gaming

Spending Limits: Users can set daily, weekly, and monthly spending limits

Self-Exclusion: Option to temporarily or permanently exclude from participation

Support Resources: Links to gambling addiction support services

Age Verification: Strict age verification to prevent underage participation

8. Data Protection & Privacy

Data Security: Personal information protected with industry-standard encryption

Information Use: Data used only for platform operation and prize fulfillment

Third-Party Sharing: Limited to payment processors and legal requirements

User Rights: Access, correction, and deletion rights as per privacy policy

9. Platform Rules & Conduct

Account Security: Users responsible for account security and password protection

Prohibited Activities:

  • Creating multiple accounts to circumvent limits
  • Using automated systems or bots
  • Fraudulent payment methods or chargebacks
  • Harassment or inappropriate behavior

Account Suspension: Violations may result in account suspension or termination

10. Limitation of Liability

Platform Availability: No guarantee of uninterrupted service

Technical Issues: Not liable for losses due to technical failures

Prize Limitations: Liability limited to ticket purchase price

Force Majeure: Not responsible for events beyond reasonable control

11. Dispute Resolution

Customer Support: First point of contact for all disputes

Mediation: Independent mediation available for unresolved issues

Governing Law: Nigerian law governs all disputes

Jurisdiction: Lagos State courts have exclusive jurisdiction

12. Changes to Terms

Modification Rights: Terms may be updated with 30 days notice

Notification: Changes communicated via email and platform notifications

Continued Use: Continued participation constitutes acceptance of changes

13. Contact Information

Customer Support: support@dreamhomedraws.com

Legal Inquiries: legal@dreamhomedraws.com

Business Address: Lagos, Nigeria

Phone: +234 (0) 800 DREAM HOME

Important: By participating in Dream Home Draws, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. Please read our Privacy Policy and Responsible Gaming guidelines for additional important information.