1. Information We Collect
Personal Information:
- Full name and contact details
- Email address and phone number
- Date of birth and identification documents
- Bank account information for prize payments
- Address and location data
Transaction Information:
- Ticket purchase history
- Payment method details
- Referral activities
- Prize winnings and claims
Technical Information:
- IP address and device information
- Browser type and version
- Usage patterns and preferences
- Cookies and tracking data
2. How We Use Your Information
We use your information to:
- Process ticket purchases and payments
- Verify your identity (KYC compliance)
- Conduct draws and distribute prizes
- Send important notifications and updates
- Provide customer support
- Prevent fraud and ensure security
- Improve our services and user experience
- Comply with legal and regulatory requirements
3. Information Sharing
We may share your information with:
- Payment Processors: To process transactions securely
- KYC Verification Partners: To verify your identity
- Legal Authorities: When required by law
- Service Providers: Who help us operate our platform
- Prize Partners: For property transfer and documentation
We never sell your personal information to third parties for marketing purposes.
4. Data Security
We implement industry-standard security measures:
- SSL encryption for all data transmission
- Secure database storage with encryption
- Regular security audits and updates
- Access controls and authentication
- Monitoring for suspicious activities
5. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data (subject to legal requirements)
- Opt-out of marketing communications
- Data portability
- Lodge complaints with data protection authorities
6. Cookies and Tracking
We use cookies to:
- Remember your preferences and settings
- Analyze website usage and performance
- Provide personalized content
- Ensure security and prevent fraud
You can control cookie settings through your browser preferences.
7. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. Transaction records are kept for 7 years as required by Nigerian financial regulations.
8. International Transfers
Your data is primarily stored in Nigeria. If we transfer data internationally, we ensure adequate protection through appropriate safeguards and compliance with applicable data protection laws.
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
10. Contact Us
For privacy-related questions or requests:
Email: privacy@dreamhomenaija.com
Phone: +234 (0) 812 345 6789
Address: 123 Victoria Island, Lagos, Nigeria
We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or through our platform.