DreamDraw

1. Information We Collect

Personal Information:

Full name and contact details
Email address and phone number
Date of birth and identification documents
Bank account information for prize payments
Address and location data

Transaction Information:

Ticket purchase history
Payment method details
Referral activities
Prize winnings and claims

Technical Information:

IP address and device information
Browser type and version
Usage patterns and preferences
Cookies and tracking data

2. How We Use Your Information

We use your information to:

Process ticket purchases and payments
Verify your identity (KYC compliance)
Conduct draws and distribute prizes
Send important notifications and updates
Provide customer support
Prevent fraud and ensure security
Improve our services and user experience
Comply with legal and regulatory requirements

3. Information Sharing

We may share your information with:

Payment Processors: To process transactions securely
KYC Verification Partners: To verify your identity
Legal Authorities: When required by law
Service Providers: Who help us operate our platform
Prize Partners: For property transfer and documentation

We never sell your personal information to third parties for marketing purposes.

4. Data Security

We implement industry-standard security measures:

SSL encryption for all data transmission
Secure database storage with encryption
Regular security audits and updates
Access controls and authentication
Monitoring for suspicious activities

5. Your Rights

You have the right to:

Access your personal information
Correct inaccurate data
Request deletion of your data (subject to legal requirements)
Opt-out of marketing communications
Data portability
Lodge complaints with data protection authorities

6. Cookies and Tracking

We use cookies to:

Remember your preferences and settings
Analyze website usage and performance
Provide personalized content
Ensure security and prevent fraud

You can control cookie settings through your browser preferences.

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Transaction records are kept for 7 years as required by Nigerian financial regulations.

8. International Transfers

Your data is primarily stored in Nigeria. If we transfer data internationally, we ensure adequate protection through appropriate safeguards and compliance with applicable data protection laws.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

10. Contact Us

For privacy-related questions or requests:

Email: privacy@dreamhomenaija.com

Phone: +234 (0) 812 345 6789

Address: 123 Victoria Island, Lagos, Nigeria

We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or through our platform.